Verification of Benefits
Get the answers you need about coverage, cost, and treatment options.
Find Out What Your Insurance May Cover
Understanding your insurance benefits is an important first step when considering treatment. Complete the confidential form below, and our admissions team will verify your available benefits and explain what your plan may cover.
There is no cost or obligation to submit a Verification of Benefits request.
What Happens After You Submit the Form?
Once we receive your information, a member of our admissions team will:
• Review the information you provided
• Contact your insurance carrier to verify your available benefits
• Explain your estimated coverage and potential out-of-pocket costs
• Answer questions about treatment options and the admissions process
• Discuss whether Serenus Outpatient Detox may be an appropriate fit for your needs
Submitting this form does not commit you to treatment.
Ready to Verify Your Benefits?
Complete the form below, and a member of the Serenus admissions team will contact you as soon as possible during normal business hours.
Please enter the information exactly as it appears on the insurance policy.
Your Information Is Kept Confidential
We understand that seeking help is personal. Information submitted through this form will be handled privately and in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.
Please use this form only for insurance verification and admissions purposes. Do not use it to request emergency assistance.
Verification Is Not a Guarantee of Coverage
A Verification of Benefits provides an estimate based on information supplied by the insurance carrier at the time of verification.
Insurance coverage may be subject to:
• Deductibles
• Copayments
• Coinsurance
• Prior authorization
• Medical-necessity requirements
• Eligibility changes
• Plan exclusions or limitations
• Final claim review by the insurance carrier
Final coverage and payment decisions are made by the insurance company.
Prefer to Speak With Someone?
Calling is the fastest way to ask questions about treatment, scheduling, and insurance coverage.
Call our admissions team at:
Emergency Notice
This form is not monitored as an emergency service.
If you are experiencing a medical emergency, overdose, seizure, severe withdrawal symptoms, or an immediate danger to yourself or another person, call 911 or go to the nearest emergency department.
For mental health, suicide, or substance use crisis support, call or text 988.
